Compliance and Ethics

At Form ASAP, we are committed to ensuring that your personal data is managed responsibly and in compliance with applicable laws and regulations. This Data Retention Policy outlines how long we retain personal data and the criteria we use to determine retention periods.

1. Purpose of Data Retention

We retain personal data for the following purposes:

• To provide and improve our services.
• To comply with legal and regulatory requirements.
• To resolve disputes and enforce our agreements.
• To support business operations.

2. Retention Periods

The retention periods for personal data are determined based on the type of data and the purposes for which it is collected. Generally, we retain personal data for as long as it is necessary to fulfill the purposes outlined above, including:

• User Account Information: Retained for as long as the user maintains an active account with us. If an account is inactive for more than [specified period], we will delete the data in accordance with our data deletion procedures.
• Transaction Data: Retained for a period of [specified period] after the transaction is completed to comply with legal and regulatory requirements.
• Marketing Data: Retained until the user opts out of receiving marketing communications or for a period of month from the date of the last interaction.
• Support Data: Retained for [specified period] after the resolution of a support request to ensure customer satisfaction and address any follow-up issues.

3. Criteria for Determining Retention Periods

The following criteria are used to determine the appropriate retention periods for personal data:

• The nature and sensitivity of the data.
• The purposes for which the data is collected and processed.
• Legal, regulatory, and contractual requirements.
• The potential risk of harm from unauthorized use or disclosure of the data.

4. Data Deletion

When personal data is no longer required for the purposes for which it was collected, we will securely delete or anonymize the data. This process ensures that the data cannot be reconstructed or read.

5. User Rights

Users have the right to request access to their personal data, request correction of inaccurate data, request deletion of their data, and object to data processing. We will respond to such requests in accordance with applicable laws and regulations.

6. Updates to this Policy

We may update this Data Retention Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and users will be notified of significant changes.